FAQs
- When will I receive my returns shipping label?
- What if my item doesn’t fit, I change my mind or my item is faulty?
- What if I received my item as a gift?
- Can I return an item purchased at an Ever New store online?
- Can I return an item purchased online to an Ever New store?
- Can I return sale items?
- When will I receive my refund/exchange?
- How do I know if you've received my return?
- Do your cover return postage costs?
- How do I return or exchange an item(s) purchased online?
- I purchased an item at full price and now it has gone on sale; can I still get a refund or exchange?