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Ever New
Click and Collect
Collecting Your Order

Articles in this section

How long are orders kept for collection?
Can someone else collect the order on my behalf?
What happens if I can’t collect my order?
What do I need to bring with me when I collect my order?
How will I know when my order is ready to collect?

What happens if I can’t collect my order?

If you are unable to collect your order, please contact our friendly Customer Service team.

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Ever New

Customer service contact details:
1 (855) 383-7876
Monday – Friday
8:00am – 4:00pm PST
(Excluding Public Holidays)