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  1. Ever New
  2. Website

Website

How to shop with Ever New online

  • Items sold out online or coming soon
  • Sending your order as a gift
  • Changing or cancelling an order once placed
  • Proceed to purchasing items
  • Add items to your bag
  • Is it safe to order online?

My Account

  • How can I update my details in my Ever New account?
  • What if I forget the password for my Ever New account?
  • Do I need to create an account to shop online?

Gift Cards

  • Can I use my gift/exchange card both online and in-store?
  • What happens if I lose my gift/exchange card?
  • How do I check my gift/exchange card balance?
  • How long is my gift/exchange card valid for?
  • How do I redeem my gift/exchange card online?
  • How do I purchase an Ever New e-gift card online?
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Payment

  • My payment method was not accepted
  • Card and Payment Options

Technical Issues

  • Who do I contact if I am having technical issues with the website or my online payment?

Promotional Codes

  • How do I enter a promotional code?

Wishlist

  • How do I add items to my Ever New wish list?
Ever New

Customer service contact details:
1 (855) 383-7876
Monday – Friday
8:00am – 4:00pm PST
(Excluding Public Holidays)

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